Every business has the list. Projects that would save real hours every week, that everyone agrees should happen, and that have been sitting there for a year or more. The people who could do them are busy running the business. The quotes that come back from agencies and consultancies are priced for companies ten times your size. So the workarounds stay, and they cost a little more every month.
That is not a criticism. It is where nearly every company your size is right now, and it built up one reasonable decision at a time. We exist to work that list down: one project at a time, at a price you can say yes to, finished on the date we agreed.
Eight things, every morning, at a business with about twenty people. Six of them are moving information between systems that could have talked to each other. Two of them need a person who can make a call. Fixing the six was a two-week project that had been on the list for three years.
The two that stay are the two that need judgment. Nobody's job got smaller here. The part of it that was never worth doing did.
Internal tools, integrations between the systems you already run, automation of the work a person does by hand, data cleanup and migrations, websites and portals, reporting. Scoped from the list we build with you, piloted with real staff before we call it done.
Every project is a fixed price, quoted after the review, before any work starts. No hourly meter, no change orders for things we should have seen. If it takes us longer than we said, that is our problem, not yours. Most projects come in well under what an agency would quote for the same work.
Most projects take one to four weeks. You see progress every week, not a demo at the end. When it ships, your people are trained on it and it comes with a written record of how it works. If you want someone to keep owning it after that, we stay on.
| Type of project | What it usually looks like |
|---|---|
| Internal tools | The tracker, portal, or dashboard someone has been meaning to build. Request queues, approvals, job boards, customer lookups. |
| Integrations | Two systems that should talk and do not. Orders into the books, forms into the CRM, the spreadsheet that gets re-keyed every week. |
| Automation | The recurring work a person does by hand. Document generation, reminders, follow-ups, filing, reporting, inbox triage. |
| Data cleanup and migration | Moving off the old system, merging duplicate records, getting the data into a state you can trust. |
| Websites and portals | The company site that has not been touched in years. Customer or vendor portals. Intake forms that feed the right place. |
| Reporting | The numbers leadership asks for every month, produced without anyone spending a day in spreadsheets. |
We sit down with the people who feel the backlog, not just whoever signs the check. We write down every project that has been waiting, what it costs you each week to keep waiting, and what it would take to do it. You get the list with a price and a date on each line. That part is free.
You choose where to start. We will tell you which item gives back the most hours per dollar, and which one we would do first if it were our company. The first project is usually small, visible, and finished inside a month.
Fixed scope, fixed price, weekly progress you can see. Piloted with two or three of your staff. Nothing is finished until someone who does not work for us has used it successfully for a week.
Your people are trained, the documentation is written, and you own everything we built. Then we go back to the list for the next one, or we stay on retainer to keep things running and tell you honestly when something stops earning its keep.
We work across industries. What changes is not the method, it is which projects have been waiting the longest. This is what we typically find first.
| Industry | What has usually been waiting |
|---|---|
| Accounting and tax | Engagement letters, client onboarding, document intake, busy season capacity, data entry from client records |
| Legal | Client intake, document review, billing narrative cleanup, matter management |
| Healthcare and dental | Scheduling, no-show reduction, patient follow-up, insurance verification, records requests |
| Home services and trades | Quote generation, dispatch scheduling, follow-up sequences, review requests, after-hours calls |
| Property management | Maintenance request triage, tenant communication, lease generation, vendor coordination |
| Retail and ecommerce | Inventory forecasting, reorder automation, customer outreach, review generation |
| Operations teams anywhere | Reporting, internal request tracking, approvals, onboarding, the systems that should be connected and are not |
If your business is not on this list, the review is still free and the method is the same. We will tell you honestly if we are not the right fit.
We do not ask you to migrate. Part of the review is finding out what actually connects to what, and telling you before we quote rather than in week three.
Some of what we build runs on language models. That is a detail of how it works, not a thing we are selling you, and it comes with rules we take seriously.
| Commercial terms | Where a model is involved we use commercial API access with zero data retention. Never a consumer chatbot subscription with your customer records pasted into it. |
| Your rules apply | Whatever governs your industry governs us. HIPAA and a signed BAA for anything clinical. IRC 7216 for anything touching a tax return. Privilege and confidentiality for legal work. We scope around them and we will tell you when something is not worth the exposure. |
| Documented flows | Every project ships with a written record of what data goes where. You can hand it to an auditor or a reviewer. |
| Human in the loop | Nothing we build takes a consequential action without a person checking it. The cost of a wrong document reaching your customer is higher than the time saved by removing the review. |
| Criteria | Detail |
|---|---|
| Size | Roughly 5 to 250 people. Big enough to have a backlog that costs real money, not big enough to have a team whose whole job is clearing it. |
| Shape | Someone who can say yes. An owner, a general manager, or a department head with a budget and a list. |
| Location | Salt Lake City and the Wasatch Front for on-site work. Remote elsewhere. |
| Current state | The list exists, it keeps getting longer, and the last quote you got for any of it made you close the email. |
We turn down work we cannot do well. In a market this size, one bad reference costs more than the project was worth.
Send a note with your company's name, roughly how many people work there, and one thing that has been on the list too long. We will come back with two or three times.
